I finally got an HP support person on with chat, ran through all the same routines again, and then gave her control of the the computer. I knew this Envy did not have internal speakers and was trying to hook up my Anker Soundcore 2 and tried everything I could think of to get it to work. The Geek Squad guy I talked to couldn't help. I couldn't get any sound despite running every fix apps that I could find on the HP website. I just got the new HP desktop with Windows 11 (Envy TE01). With the HP Audio Center I found I did not need the realtek HD sound manager as I was able to accomplish in the audio center what I would use the HD audio manager for. Now if you go to control panel, click on sound, click on speakers, then configure, you will see that 5.1 is now an option there as well, and you can test your speakers there as well. Now you can scroll down and set your configuration for each speaker and test them as well. The solution is, go to all aps in the start menu, find HP Audio Center, click on the output tab on the left side of the window, find a box to tic that says "fill room" tick that, now up above that under speaker configuration, you will find now that 5.1 speaker is now an option, it will not be an option until you tick the box that says "fill room" or "room fill". I have not been able to install Realtek Audio manager as well, however on my TG012260xt pc gaming computer with windows 11 brand new last week, I discovered how to activate the 5.1 surround sound. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet. DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Questions, comments, concerns? Contact us here. Ensure that the toggle under Let apps use my microphone is switched to the on position.Make sure you turn on permission to use your camera.Open your Settings, find and click Privacy.Make sure your microphone is enabled in your settings: Follow the steps here, which may help identify the problem.Click the Run the troubleshooter button and follow the instructions.Open your Settings and select Troubleshoot from the list.Run the native Windows Audio Troubleshooter: Here are two other steps you can try to help uncover microphone-related issues on Windows 10 devices: Unzip the file you download, and run the Setup.exe file to install the application. If Acer Care Center was not included on your product or has been uninstalled, you can easily download it from our support site.Įnter your Serial Number/SNID or search for your product by Model.Ĭlick Download next to Acer Care Center to save the file. Search your computer for the Acer Care Center software. You'll use the Acer Care Center software to update your drivers. □ If your audio-driver doesn't reinstall, please follow the steps below related to your device.Īlternatively, you can also choose the option to Update Driver.īased on your device brand, here's how to download your updated drivers: This action should re-install your inbuilt drivers. Once it's been removed, right-click on Audio inputs and outputs and select Scan for hardware change. Right-click on your audio source name and click Uninstall Device. Uninstall and reinstall your microphone drivers: If you're using a specialized microphone, you'll need to download the drivers for your device. Here is how you can update your drivers and, based on your device brand, download new drivers if needed. Update or remove and reinstall your audio drivers by following the steps below.Īt times, outdated drivers can cause issues with recording and sound playback. Try selecting a different audio device from the drop-down. If you're running into issues with your microphone on Windows 10, please try these steps: Get your microphone back on track with these quick tips.
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